Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 2025-12-22
1. Introduction
Welcome to our Privacy Policy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
3. How We Use Your Information
We use the collected information for various purposes including to provide and maintain our service, to notify you about changes to our service, and to provide customer support.
4. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Frequently Asked Questions
Got questions? We've already answered some of the most common ones for you below. Check it out!
How much does an appliance repair cost?
Repair costs vary depending on the appliance type, issue complexity, and parts needed. We provide free estimates before starting any work. Our service call fee 80 CAD is applied toward the repair if you proceed with our services.
How long does a typical appliance repair take?
Most repairs can be completed within 1-3 hours, depending on the complexity of the issue. Simple repairs like replacing a door seal or cleaning components are usually done on the same day. More complex issues may require ordering parts, which can take 2-5 business days.
Do you offer warranty on your repair services?
Yes, we provide a comprehensive warranty on all our repair work. Parts are covered by manufacturer warranty, and our labor is guaranteed for 90 days. If the same issue occurs within the warranty period, we will fix it at no additional cost.
What types of appliances do you repair?
We repair all major household appliances including washing machines, dryers, refrigerators, ovens, stoves, dishwashers, microwaves, and more. Our technicians are trained to work with all major brands and models.
Can you remove odors from a washing machine yourself, or is it better to contact a company?
Contacting the company of specialists guarantees the quality of work, which is why we recommend contacting our company to get the best result. Professional technicians have the right tools and expertise to thoroughly clean and deodorize your washing machine.
Do you work on weekends or after hours?
Yes, we offer flexible scheduling including weekends and evening appointments to accommodate your busy schedule. We understand that appliance issues can happen at any time, and we strive to be available when you need us most.
Is it worth repairing an old appliance or should I buy a new one?
Generally, if the repair cost is less than 50% of the price of a new appliance and your appliance is less than 10 years old, repair is usually the better option. Our technicians can assess your specific situation and provide honest recommendations.
Do you carry replacement parts with you?
Our service vehicles are stocked with commonly needed parts for most repairs. However, for specialized or less common parts, we may need to order them. We always check parts availability before your appointment and will inform you if any parts need to be ordered.
What should I do before the technician arrives?
Please ensure the appliance is unplugged and accessible. Clear the area around the appliance so the technician has room to work. If possible, have the model number and serial number available, as this helps us prepare for your specific appliance.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, insured, and background-checked. We maintain comprehensive liability insurance to protect both our team and your property. You can trust that you're working with qualified professionals.
Contacts
Request Service
To book an appointment or get an estimate, please complete the form below. We will contact you to confirm.